In this article, we will show you how to use the solutions provided to diagnose all HP printer issues. All of the troubleshooting methods are summarized in a straightforward way so that it is possible to tackle the problem quickly.
If you have problems figuring out what is wrong with your printer, printing any test page or a printer status report will assist you to figure out what is wrong. If the test sheet prints correctly, the problem is most likely with the printer driver, cable connection, or software.
If it fails to print properly, there is most certainly a problem with your printer, which will require repair. Need More Ink can also offer help in diagnosing your printer issues.
- Paper jams
If you have trouble with a paper jam, ensure that your paper is positioned properly in the tray. In case, your paper is even slightly crooked, it can jam.
- A portion of the printing is faded
One of three things can cause a faded print image: the printer running out of toner, the density of print is set very low, or Economy mode printing is enabled.
- Ghosting
When an image prints properly, however, a much lighter replica of the picture also prints, this is known as ghosting. This could be a certain issue with the printer’s power outlet.
- Toner smears
It is possible that the fuser assembly is damaged or has reached the end of its useful life. The fuser assembly should be replaced or repaired if possible.
- An error message 50.4 displayed
An error message 50.4 indicates a power supply problem. Disconnect the printer from the UPS/power strip and then plug it straight into any wall outlet if it is attached to one.
- No driver can be found for any particular operating system
New drivers for the existing printers will be required as new OS (Operating Systems) are introduced. All printers may not have drivers for all operating systems.
- Printer fails to print from the right paper tray
Examine the printing PC first, then the printer. In case the program is set for printing to the different paper trays, go to Printer Properties and check for proper Tray Selection source.
- Printer picks entire paper from feed tray instead of a single sheet
Your pad that separates the papers has possibly worn out and must be replaced.
- Error message 79 displayed by the printer
A problem with your network print server, which services the printer can cause a 79 error. When debugging a 79 problem, verify that there are no tasks pending by opening the Printer folder available in the Print server’s Start menu.
- Trouble printing on envelopes
For laser printers, envelopes can cause numerous issues. Select envelopes that are similar in thickness and weight to 20-pound paper. Also, make sure the envelope’s adhesive can survive the heat generated by the fuser in order to maintain the printing process on the sheet.
The HP Printer troubleshooting instructions offered in this article should be useful for both Mac operating systems and Windows 10 too.